Privacy Policy
Last updated: March 2026
1. Data We Collect
We collect the following data when you use CollectHub:
- Account: name, email, password (encrypted), optional profile photo
- Listings: title, description, price, images, location
- Messages: communications between users on the platform
- Payments: managed by Stripe — we do not store card data
- Usage: pages visited, searches performed (anonymised)
2. How We Use Your Data
- Manage your account and listings
- Send notifications about messages and activity
- Process subscription payments
- Improve the platform based on aggregated usage
- Comply with legal obligations
3. Data Sharing
We do not sell your data to third parties. We only share with:
- Stripe — payment processing
- Legal authorities when required by law
4. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
To exercise these rights, contact us via message on the platform.
5. Cookies
We use strictly necessary cookies for session management and anonymised analytics cookies. We do not use advertising cookies. For detailed information, see our Cookie Policy.
6. Security
Your data is stored on secure servers with encryption. Passwords are always stored in encrypted format (bcrypt). We perform regular backups and monitor suspicious access.